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Purchase Policy

All DKV Rottweilers merchandise is custom designed. Once new designs/merch are made, we purchase a small bulk order in advance. These items will then be offered to our DKV families and fans on our 'Designer Rottweiler' website for a donation cost. Our DKV merchandise "suggested" donation costs are determined by adding our purchase price for the brand named item, plus our designer's cost to personalize, plus the shipping cost from our designer to DKV Rottweilers, plus the shipping cost from DKV Rottweilers to our customer. Please understand we are not offering merchandise to make profit; we are simply asking for donations in the amount equal to our invested cost for each customized item. All donations will be reinvested to purchase more custom merchandise. We do plan to keep our designs new and evolving, offering different types of merchandise throughout the year. That being said, don't wait too long. Once an item is gone, we may not have it available again. 

Shipping Policy

Since we order all DKV merchandise from a third party design company, we have to wait for all bulk orders to be completed and sent to us first. Once we receive the bulk order from the design company, we will repackage individual orders for our DKV families and send them directly to you via USPS. That being said, orders may take slightly longer due to design time and double shipping.

Return and Exchange Policy

Please understand, all of our DKV merchandise is custom made. Therefore, there are NO RETURNS and NO REFUNDS. All donation transactions are final, no exceptions. If you are unsure about a size, please email us first. I will be happy to provide a spec sheet if one is available, so you can confirm measurements before placing your order.

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